Terms of Use

Acceptance of Terms

By using the trozelonsskhik.world website and our courier and small errand services, you agree to these terms. If you do not agree, please do not use our services.

Services

Trozelonsskhik provides parcel handover and escort services for small errands. Services are subject to availability and our capacity to fulfil requests. We reserve the right to decline bookings where necessary.

User Responsibilities

You must provide accurate information when requesting courier or escort services. You are responsible for ensuring that items you send comply with applicable laws. Prohibited items will not be accepted.

Acceptable Use

When using our website and services you must not:

• Use our services for any unlawful purpose or in breach of Australian law
• Submit false or misleading information
• Attempt to gain unauthorised access to our systems or other users’ data
• Interfere with or disrupt the operation of our website or services
• Use our services to send or carry prohibited or dangerous items

We may suspend or terminate your access if we reasonably believe you have breached these terms or acceptable use.

Limitation of Liability

To the fullest extent permitted by Australian law, including the Australian Consumer Law (ACL):

• Our liability for breach of a consumer guarantee under the ACL cannot be excluded; where the ACL applies, we will honour your statutory rights (e.g. refund, repair, replacement where applicable).
• Where the law permits, we limit our liability for indirect, consequential, or incidental loss (including loss of profit or data) arising from your use of our website or services.
• Our total liability for any claim arising from or in connection with these terms or our services is limited to the amount you paid us for the relevant service, or as otherwise required by law.

Dispute Resolution

If you have a complaint or dispute about our services or these terms:

• Contact us first via our contact page. We will try to resolve the matter promptly.
• If we cannot resolve the dispute, you may refer it to a relevant dispute resolution scheme or regulator (e.g. your state or territory consumer affairs body) as applicable under Australian law.

Applicable Law

These terms are governed by the laws of Australia. Your use of our services may also be subject to the Australian Consumer Law and other consumer protection laws that apply in your state or territory. Nothing in these terms excludes, restricts, or modifies any consumer rights or remedies that cannot be lawfully excluded.

Contact

For questions about these terms, visit our contact page.